Refund policy
We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process in accordance with the policy outlined below.
Eligibility for Returns
To qualify for a return, the item must meet the following conditions:
- The product must be unused and in the exact same condition as when you received it.
- The item must be returned in its original packaging.
Return Timeframe
You have 30 days from the date of delivery to initiate a return request. Requests submitted after this period may not be accepted.
How to Initiate a Return
Please send an email to tmzuxcs@outlook.com to obtain the return address and further instructions. Our customer service team will guide you through the next steps to ensure a smooth return process.
Refund Processing
Once we receive your returned item and verify that it meets the eligibility criteria, we will process your refund within 7-14 business days. The refund will be issued to the original method of payment used for the purchase.
If you have any questions or require assistance regarding your return, please do not hesitate to contact us at tmzuxcs@outlook.com.
